Box Office FAQ
JUST ANNOUNCED: Cody Johnson to perform Saturday, October 16. Tickets go on sale August 27 at 10:00am
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Box Office FAQ


For the health and safety of the public and our staff, beginning Monday, March 23 at 5pm, the accesso ShoWare Center Box Office at accesso ShoWare Center will be closed to the public until further notice.

Ticket purchases can be made 24/7 online at

If you have questions regarding tickets purchased for events that have been canceled or postponed, please contact us at or call 253-856-6777 from 10a - 5p Monday through Friday. Representatives will respond as soon as possible – please allow up to 72 hours for email.


Ticket FAQ

Where can I buy tickets?

What is Will Call?

What age does my child have to be to require a ticket?

If tickets to an event are not on sale yet, how can “”, “”, etc., already have tickets for sale at inflated prices?

Can I obtain a refund on my tickets?

Can I camp out for an on sale?

How can I find out if an event is sold out?

Tickets to an event went on sale at 10:00am. I was online at 10:01 and the best available tickets were in the upper level, but 5 hours later I was able to get floor tickets. How does that happen? Can I exchange these for floor tickets?

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