ARENA ENTRY REQUIREMENTS

Welcome Back

accesso ShoWare Center is committed to the health and safety of our guests and employees. We have worked diligently with state and local health officials to enhance our already strict health, safety and cleanliness measures. These protocols and guidelines will be modified based on evolving standards, public health and governmental directives.

We are excited to welcome you back to accesso ShoWare Center, while addressing important health and safety needs during this time.

CLEAR BAG POLICY

Fans may carry only the following style and size bag, package, or container into the arena or when approaching queue lines:

Clear Bags

Bags that are clear plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12″. One-gallon clear plastic freezer bags (Ziploc bag or similar). Clear backpacks within the dimensions and have no more than 2 pockets.

Clutches

Small clutch bags, that do not exceed 4″.5 x 6.5″, with or without a handle or strap, may be carried into the arena along with one of the clear bag options.

Exceptions will be made for medically necessary items or single compartment diaper bags (with a child present).

Clear Bag Detail Page Available Here

CONTACTLESS ENTRY

Fans will now use walkthrough metal detectors to get through security. This is to make entry to the venue quicker while maximizing security and minimizing touch points for staff and fans.

CODE OF CONDUCT

Click 'Code of Conduct' text above to learn more about the Code of Conduct at accesso ShoWare Center and to view the list of prohibited items.

Prohibited Items

Aerosol Cans
Animals/Pets (except service animals. See section "ADA and Accessibility" for more details)
Audio/Video Recording Equipment (See section "Camera and Audio/Visual Recorders" for more information)
Balloons, Beach Balls or Related Items
Battery operated clothing or blankets
Cans, Bottles, Glass or Other Beverage Containers (empty plastic water bottles are allowed)
Chains, Studded Bracelets, etc.
Coolers or Ice Chests
Illegal Drugs and/or paraphernalia (includes marijuana)
Large Bags (max. size 12" x 12" x 6"), backpacks, duffel bags, suitcases
Laptops & Tablets and Portable Video Game Consoles (Switch, Vita etc.)
Laser Pens and Pointers
Noisemaking Devices (i.e. whistles, air horns, cymbals, bugles, drums and horns)
Outside Food, Beverage, Bottled Water, etc.
Professional Camera / Photography Equipment* (see below)
Poles/Sticks to Display Flags, Banners, etc.
Skateboards, Rollerblades, Bikes, etc.
Unapproved pamphlets, fliers, handbills, etc.
Weapons of any kind (i.e. pepper spray, tear gas, handcuffs, stun guns, etc.)
Any Other Item deemed inappropriate or dangerous by the venue in its sole discretion

(This list is subject to change at any time.)

* Cameras with professional/interchangeable lenses greater than 3 inches in length will not be permitted, nor will monopods, tripods or flash. Audio and video recording are always strictly prohibited unless approved by the artist or event.

accesso ShoWare Center reserves the right to examine and prohibit the use of any camera that conflicts with the policy set by the event. To confirm specific policies in advance, visit the event page you’re attending, email us, or call 253-856-6777.

CASHLESS

accesso ShoWare Center has transitioned to a cashless transaction arena ensuring contactless options at the box office and for food and beverage. Credit card transactions only. Cash will no longer be accepted.

CONTACTLESS RESTROOMS

Motion censored sinks, soap dispensers, and toilets have been installed in all restrooms for your safety and convenience.

HAND SANITIZER STATIONS

Touch-free hand sanitizer stations are available for all fans throughout the arena.

SMOKE-FREE FACILITY

accesso ShoWare Center will be discontinuing the use of the exterior smoking section and guests will no longer be permitted to leave the building and re-enter to smoke.

NO RE-ENTRY

accesso ShoWare Center has a "no re-entry" policy during all events.

A-Z Venue Guide

A-Z Venue Guide

ADA and Accessibility

ADA and Accessibility

Code of Conduct

Code of Conduct

VenueShield Promise

VenueShield provides the most advanced hygienic safeguards that serve accesso ShoWare Center's clients, guests, staff, teams, talent and all other visitors. All policies will be aligned with and informed by public health authorities, medical and industry experts. ASM Global has proactively partnered with and will further consult with leading subject matter experts, health officials and industry leaders in the areas of industrial hygiene, sanitization and fulfillment to consult on all facets of the VenueShield program.

VACCINATION REQUIREMENTS

Beginning Tuesday, March 1, 2022, vaccination status will no longer be required. You can read more about this update on King County Public Health’s Blog: https://publichealthinsider.com/2022/02/16/vaccina...

Please refer to kingcounty.gov/verify for more information.

MASK POLICY

Beginning March 12, 2022, masks will no longer be required to be worn at events held at accesso ShoWare Center per the King County guidelines.

EMPLOYEE SANITIZATION TRAINING

Employees will undergo extensive training as it applies to COVID standards. accesso ShoWare Center has implemented a program which calls for enhancements in our cleaning and building maintenance operations. The Program is dedicated to continuous staff training, targeted cleaning standards for event and non-event days, use of the most effective products, equipment and technology in the market and focused facility maintenance plans.

STAY HOME WITH SYMPTOMS

Fans MUST NOT come to the Arena if they have COVID-19, COVID-19 symptoms, or know they've been exposed to COVID-19.

Click here for CDC guidelines and updates.

Click here for local King County guidelines and updates.

Click here for Washington State guidelines and updates.